Hometec

Our Guarantee

The Double Glazing and Conservatory Ombudsman Scheme


What does that mean for me?

  • Work in Progress Insurance
  • A 10 year Guarantee on the quality of workmanship
  • A 10 year Insurance Backed Guarantee to protect this guarantee
  • A Compliance Certificate to ensure all installations meet with current relevant Building Regulations
  • Access to FREE mediators, independent inspectors and, if necessary, The Ombudsman
  • Access to The DGCOS Compensation Fund to honour any awards made by the Ombudsman
  • Deposit Protection Insurance to guarantee any deposits you may pay

DGCOS has the backing of the peoples' consumer champion, Nick Ross. It protects consumers against cowboy operators. The former BBC Crimewatch and Watchdog presenter is the ambassador of the Ombudsman Scheme, which provides comprehensive protection for homeowners installing windows, doors, conservatories, orangeries and associated products by its members.

All covered by the Hometec UK guarantee for total piece of mind.

Who is DGCOS?
DGCOS is 'the' Ombudsman Scheme for the UK double glazing industry – a powerful organisation that offers unparalleled consumer protection.
DGCOS helps you make the right choice in using reputable installers that trade ethically, use ethical sales practices, deliver quality workmanship and offer excellent value for money.

DGCOS is here to ensure the installer honours its promises and guarantees, and does a professional job from start to finish.
Making it easy for you to use a reputable installer.

Find out more about DGCOS here

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Our Guarantee

10 years of guarantee for total peace of mind

 

Customer Feedback

From the outset I found Gary (your salesman) to be direct, honest and not full of waffle I got from other salesman. Indeed he came up with some original design ideas that no one else thought of. Your surveyor who was also thoughtful and careful about his measurements and plans followed this up. Lastly your fitters, Keith and Chris worked through some atrocious weather conditions achieving completion of the conservatory ahead of schedule and to a high standard. Cliff, who did similar wo...

D.A. King
Rayleigh